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Understanding users
In PICMI, a user refers to someone who can sign in to the system, with their email address used as their unique identifier for their account.
note
PICMI only allows one user account at a time to be logged in a single browser profile
User types by access method
| User Type | Description | Password | Passwordless | Provisional |
|---|---|---|---|---|
| Business | Someone working for your business | ✓ | ✓ | ✗ |
| Jobseeker | A person looking to join, or has joined, your workforce | ✓ | ✓ | ✓ |
Sign in access types
Users can sign in to PICMI in different ways:
- Password Requires an email address and a password specific to PICMI. This password is only known to them.
- Passwordless Requires an email address. A one-time code is sent to their email inbox, and they must be logged in to their email to retrieve the code. This code is then entered into PICMI to sign in.
- Provisional This is convenient access that expires based on a relative time. A key and a code are provided to the person by the business. These details are known to the business but must be entered by the other person to access PICMI and can be provided by link, QR code or by details as required.
Important to know limitation
PICMI is designed so that a person is either a business user or a jobseeker user, and the same email address cannot be used for both. However, there are two practical workarounds if someone needs to be both types of users:
- Sub-alias Email Address – a slight modification to the email address (e.g., john+jobseeker@example.com) can allow the person to have separate accounts, while emails still go to the same inbox see What is an email sub-alias?
- Provisional User – create a limited account for the jobseeker users (note: business users must use an email address that messages can be delivered to and accessed)
note
In the future, a single email will be available for both with the ability to switch between them
When you might need both users at the same time
- A business user needs to issue contracts to themselves.
- A jobseeker has joined the business and now needs access as a business user.
- A business user wants to experience the jobseeker process.
- You need to test a jobseeker workflow.
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Ways to Test the System
- To apply for a job use the preview mode to see the workflow as a jobseeker and create a provisional user to simulate the experience.
- To see email invitations use the preview option for invites.
- To check the validity of an applicationu use the Check Configuration diagnostics in PICMI.