Access job applications from business user

Error Message

Business user cannot apply for a job

Why this happened

• The person has a business account instead of a jobseeker account
  • this could be a business user who wants to try and apply and they should use a provisional user instead; or
  • it is a jobseeker who has created a business

note

Business accounts are only for companies managing their hiring, not for job applications and to apply for a job, you need to use a jobseeker account

How to fix it

1. Jobseeker
   • The jobseeker can fix it themselves
   • This link provides the instructions

note

Do not cancel the application and invite again—that can make it harder for jobseekers because they now have two invites and the first one will no longer work

2. Business
   • Cancel the application with a status message
   • Invite by adding a provisional user